FAQ

Frequently Asked Questions

I have a leak coming through my ceiling. Could it be my chimney?

Yes — we often see roof leaks in Massachusetts and New Hampshire caused by damaged chimney flashing, cracked crowns, or worn masonry. Water can travel from the chimney into your ceiling and walls. We provide full chimney leak inspections and repairs to stop the problem at the source and protect your home from further water damage.

There’s an odor coming from my chimney. What could be causing it?

Chimney odors in New England homes can come from creosote buildup, trapped moisture, or animal nests inside the flue. Seasonal humidity and rain can make the smell worse. Our professional chimney sweeps remove buildup and debris, helping your home stay fresh year-round — whether you’re in Boston, the Merrimack Valley, or southern New Hampshire.

I see the mortar joints on my chimney crumbling. Do you offer repointing?

Absolutely. Crumbling mortar means your chimney needs repointing — replacing damaged mortar to restore strength and keep water out. This is a common service we perform for Massachusetts and New Hampshire homeowners to extend the life of their chimneys. We match the mortar to your existing brickwork for a seamless repair.

My home inspection said my chimney doesn’t meet code. Can you fix it?

Yes — we regularly bring chimneys up to Massachusetts and New Hampshire building codes. If your chimney needs to be raised for safety, clearance, or proper draft, we can handle the rebuild so it meets all local requirements. You’ll get a chimney that’s both functional and compliant.

My chimney cap blew off during a storm. Can you replace it?

Yes — and in New England, where high winds and heavy snow are common, replacing a missing chimney cap quickly is important. A cap prevents water, animals, and debris from entering your chimney. We’ll install a durable, weather-resistant cap and secure it to withstand future storms.

I just moved into my home and want to make sure the chimney is safe to use. What’s the process?

The best place to start is with a Level 2 chimney inspection — the standard for real estate transactions in Massachusetts and New Hampshire. We’ll check your flue, masonry, and all components for safety and code compliance. If cleaning or repairs are needed, we’ll provide a clear plan so you can use your fireplace with confidence.