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Effective date: November 10, 2026
Dave's Chimney Service LLC ("Dave's Chimney," "we," "us," or "our") respects your privacy. This policy explains what information we collect through daveschimneyservice.com and when you contact us by phone, text, email, or in person, how we use and protect it, and the choices you have.
Information you give us: your name, phone number, email address, service address, city, state, ZIP code, details about your chimney or the service you need, and anything else you include in a form, call, text, or email. If you apply for a job with us, we also collect the application details, resume, and other materials you submit.
Service records: appointments, estimates, inspection findings, work performed, warranties, invoices, and our communications with you.
Payment information: payments and financing applications are handled by our payment and financing partners. We do not collect or store full credit card numbers through our website.
Information collected automatically: when you visit our website, we and our service providers may collect device and usage information such as your IP address, browser type, pages viewed, and the site that referred you, using cookies and similar technologies.
We use your information to respond to your requests; provide estimates; schedule and perform services; send appointment confirmations, reminders, and service updates; process payments and maintain warranty and service records; send marketing communications about our services, promotions, and seasonal maintenance reminders where permitted by law and your choices; improve our website and services; and comply with legal obligations.
If you check the text message consent box on one of our forms, or otherwise agree to receive texts from us, you agree to receive text messages from Dave's Chimney Service about your service, appointments, and offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also call us at 978-685-0609. Consent to receive text messages is not a condition of purchase. Wireless carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are never shared with third parties, except with service providers that help us deliver our own messages to you.
By submitting a form on our website, you agree that we may contact you by phone and email, including about offers and services. You can unsubscribe from marketing emails at any time using the link in any email, and you can ask us at any time to stop calling you. We honor these requests promptly and within the time required by law. Even after you opt out of marketing, we may still contact you about services you have scheduled or purchased.
We do not sell your personal information. We share it only as follows: with service providers that work on our behalf, such as scheduling and customer management software, email and text messaging providers, website hosting and form tools, analytics providers, and payment and financing partners, who may use it only to provide services to us; when required by law, subpoena, or legal process, or to protect the rights, property, or safety of our customers, employees, or others; and in connection with a merger, sale, or transfer of our business.
Our website uses cookies and similar technologies to keep the site working, understand how visitors use it, and measure the results of our advertising. You can block or delete cookies through your browser settings, though some parts of the site may not work properly if you do.
We maintain administrative, technical, and physical safeguards designed to protect personal information, consistent with the Massachusetts data security regulations (201 CMR 17.00). No method of transmission or storage is completely secure, but we work to protect your information and limit access to those who need it. If a security breach involving your personal information occurs, we will notify you and the appropriate authorities as required by Massachusetts law (M.G.L. c. 93H) and other applicable state laws.
We keep personal information as long as needed to provide our services, honor warranties, maintain business and tax records, and meet legal obligations, including keeping records of your communication preferences and consent. When information is no longer needed, we delete or securely dispose of it.
Texts: reply STOP to any message. Emails: click the unsubscribe link in any marketing email. Calls: tell us during a call or contact us using the information below. You may also contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law, though we may keep certain information when needed for warranties, records, or legal reasons.
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Our website may link to other sites, such as our financing partner or video platforms. Those sites have their own privacy policies, and we are not responsible for their practices.
We may update this policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Dave's Chimney Service LLC, 20 Aegean Dr, Unit 5 & 6, Methuen, MA 01844. Phone: 978-685-0609. Email: info@daveschimneyservice.com.
Reliable and professional chimney services, including inspections, cleaning, repairs, installations, and more. Keep your home protected and your chimney running efficiently—contact us today!
